How to Solve HP Printer Problems


To fix an HP printer, you need to know how to solve common printer problems. These include the NVRAM error, an outdated printer driver, low ink levels, and paper jams. Follow the steps outlined in this article to fix these common printer issues. However, if you cannot fix your HP printer, you can contact HP support for assistance.

NVRAM error

HP printer problems can include NVRAM errors. If your printer has this error, it may be because your NVRAM is full. To clear it, hold down the ‘Reset’ or ‘Cancel Job’ buttons for around 20 seconds. The printer will return to ready mode after that time, and you can start using it again. However, if the problem persists, your printer may require service.

Another cause of this error is a sealed toner cartridge. The printer cannot print if the cartridges are not properly installed. Other possible causes include faulty fusers, laser assemblies, and a faulty DC controller.

Outdated printer driver

You should consider updating the HP printer driver if you cannot connect your HP printer to your PC. You can update the driver manually through Device Manager. It is important to update your driver regularly because outdated drivers can cause your printer to function incorrectly. An old driver may also be incompatible with the latest Windows upgrade.

Fortunately, Windows has a built-in troubleshooter that can solve most printer driver problems, even if you have an outdated driver. First, to use this utility, you should select “Print and Scan Doctor” from the Troubleshooting settings. Then, follow the on-screen instructions to solve your problem.

Paper jams

Various factors can cause an HP printer paper jam. One of the most common causes is over-filling the paper tray. Another common cause is using the wrong size or quality of the paper. To avoid making these mistakes, it is a good idea to read the user manual of your HP printer. Also, clean the feed rollers.

In some cases, the paper may get stuck in the output tray. When this happens, the best way to remove the paper is to use a flashlight to check for any pieces of debris that may be blocking the printing process. Once you’ve checked these areas, you should be able to remove the paper and start printing again.

Low ink levels

HP printers feature a low ink indicator on their machines that will tell you when you’re running low on ink. However, this indicator can sometimes be inaccurate or not present at all. If you’re unable to find an indicator, you can still try checking the ink level on the printer by looking at the cartridge.

You can also check the ink level on an HP printer by connecting it to your computer and installing the HP Smart App. This app is available in the Windows Store and can be installed on your Windows 10 computer. Just make sure that you accept the terms of service.

Bad mains supply

If you notice any of the above HP printer problems, you first need to check the mains supply. If it’s not at fault, try turning the printer off at the main and machine levels. If you can’t fix the issue, you should contact HP engineers. Sometimes, the error may be related to faulty DIMMs, the formatter board, or the main motor. A failed DC controller may also cause the error. Alternatively, it could be a problem with the fuser board or the toner cartridge.

Another common HP printer problem is that the printer won’t shut off. The power button may be flashing. If you can’t turn it off manually, you should try resetting it using HP Print and Scan Doctor. This troubleshooter will allow you to reset the printer, resolving any looping problems. In addition, this tool allows you to reset HP printers without needing to contact HP tech support.